Purpose
• To provide the best level of service to Winemark customers in accordance with the Company's standards and procedures
• To assist the Store Manager in all aspects of the business including sales, security and stock control
Responsibilities
• To assist in customer relations by maintaining excellent customer service at all times, including an up to date knowledge of store products on display
• Identifying selling opportunities and acting on these
• To assume responsibility for housekeeping standards both inside and outside the store according to Company standards
• To ensure that stock is controlled and merchandised to Company standards at all times
• To assist with promotional set up
• To ensure that the premises are safe and secure at all times
• To comply with the Company regulations with regard to cash handling and administration
• To comply with all health and safety information and to ensure compliance with all licensing and trading standards legislation
• Any other duties relevant and related to the post
Qualifications

Essential
• Maths and English GCSE Grade C or above or equivalent
Desirable
• WSET Foundation Certificate
Skills & Experience - Essential
• Three months previous experience in a retail environment
• Communication Skills - a proven ability to communicate effectively with internal and external customers; appreciates the target audience, selects appropriate style and content and demonstrates good written, verbal and listening skills
• Customer focused - maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customer's expectations by delivering a high quality service
• Ability to actively sell to customers
• Personal Drive and a pleasant, positive and enthusiastic, "can do" attitude, demonstrating an appropriate level of motivation
• Good standard of dress and appearance - clean and well groomed
• A good team player with the ability to work in a team environment
Skills & Experience - Desirable
• Interest and/or knowledge of wine
• Previous experience of cash handling
• Previous experience of stock handling and control
16/12/8 hrs

At Iceland we like to do things differently. We are a fair and ethical retailer, who believe in investing in our people and making a difference.

We are now recruiting for a Retail Assistant to join our supportive Iceland family. As a Retail Assistant, you are at the heart of our operation and we are looking for individuals who share our energy and passion and will contribute to our ongoing success.

It's important for our colleagues to take pride in what they do, and we can offer a role that will allow you to use your own initiative, in a fun and engaging team environment. We work hard to build a strong team dynamic which supports our colleagues to deliver to the best of their ability in the challenging role of Retail Assistant

Your role is to ensure that you deliver great standards and a store to be proud of so that our customers have the best experience possible when shopping with us. We expect a lot from our colleagues, and you'll get a lot back in return from us.

Offering part-time hours gives you flexibility and a variety of shift patterns. There is also a great rate of pay and the opportunity to become part of a supportive and connected family of colleagues who look after our own.

Unfreeze your potential and develop a fantastic career with an ever-growing company where people are key to our success. Be a part of our future success story. Be Iceland.

Good luck with your application.

A leading retail store in Coleraine is seeking a part-time Retail Associate with weekday availability. This role includes providing exemplary customer service, maintaining store cleanliness, and assisting with various operational tasks. While retail experience is appreciated, it’s not mandatory as full training will be provided. Benefits include career development opportunities and generous staff discounts. This position is perfect for individuals eager to learn and contribute to a dynamic team. 

Menarys is a family-run retailer with over 100 years in business and a team of more than 200 staff — over 50 of whom have been with the company for more than a decade.

As a Sales Advisor, you'll be creating a memorable shopping experience for customers — whether that's at the till, in the fitting rooms, or keeping the shop floor looking its best. You'll be a confident product advisor and a genuine ambassador for the Menarys brand.

What they're looking for:

• Confident communicator with great customer service skills

• Passionate about retail

• Eager to learn and develop

• Flexible and adaptable

What you'll get in return:

• Up to 40% staff discount

• Generous holiday allowance, including an extra week after 5 years and a paid birthday day off

• Staff events and fun fund

• A supportive team environment with real opportunities to grow — Menarys promotes from within